Infant Toddler Development Training
Module 2, Lesson 5

Review

1. In the video, Conflict Resolution: A Life Skills Approach, a key word was discussed in the critical thinking portion of the Conflict Resolution Abilities. That key word was:
a. Strategize
b. Negotiate
c. Model
d. Fair

2. When attempting to build consensus, it is helpful to begin by
a. Taking a vote
b. Brainstorming
c. Framing the issue as a question
d. Mind-mapping

3. Task conflict is -
a. More intense and more difficult to resolve than relationship conflict
b. More intense but less difficult to resolve than relationship conflict
c. Less intense but more difficult to resolve than relationship conflict
d. Less intense and less difficult to resolve than relationship conflict

4. The perception of conflict as a 'win-lose' situation is characteristic of:
a. Competing and Accommodating styles
b. Competing and Avoiding styles
c. Avoiding and Accommodating styles
d. Avoiding and Compromising styles

5. Sarah was a little nervous about today's team meeting. She knew that today was the day to discuss a longstanding conflict. Sarah prepared for the meeting by clearing her mind. She approached the meeting with the assumption that her fellow team members mean well and want to resolve the conflict as much as she does. In this example, Sarah is demonstrating:
a. Brainstorming
b. Mind-mapping
c. Positive intentionality
d. Synectic thinking

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