Should you wish to file a complaint, please do so through one or more of the
following state or federal agencies:
US Consumer Product Safety Commission
Focus: Reporting of unsafe consumer products or incidents regarding an injury
related to the use of a consumer product
http://www.cpsc.gov
Hotline: 1-800-638-2772
Email:
info@cpsc.gov
Consumer product incident report form
https://www.cpsc.gov/cgibin/incident.aspx
Office of the Attorney General of Florida
Focus: Economic crimes against Florida consumers, fraud, deceptive
and unfair trade practices. Drywall case # L093-3-1024
http://www.myfloridalegal.com
Phone: 1-866-966-7226 (toll-free inside Florida)
850-414-3600 (in Florida)
850-414-3990 (outside Florida)
Consumer complaint form
http://myfloridalegal.com/pages.nsf/Main/60FD9BD8FA71A5B185256CD1005EE5C5
Florida Department of Agriculture and Consumer Services
Division of Consumer Services
Focus: Consumer complaints
http://www.800helpfla.com
Phone: 1-800-HELP-FLA
(435-7352)
Instructions on how to file a consumer complaint with complaint form
http://www.800helpfla.com/complnt.html
Florida Department of Business and Professional Regulation
Focus: Complaints regarding licensed construction industry contractors
http://www.myfloridalicense.com and
http://www.myflorida.com/dbpr/
Phone: 1-850-487-1395
Construction-Related Complaint Package
http://www.myflorida.com/dbpr/pro/cilb/documents/construction_related_complaint_package_enterable.pdf
(180 KB PDF)
Florida Department of Financial Services
Focus: Consumer complaints regarding actions of an insurance
company about your policy
http://www.myfloridacfo.com/Consumers/contactus.htm
Phone: 1-877-693-5236
Local consumer/citizen protection/services agencies:
Broward County, Consumer Protection Division
http://www.broward.org/consumer/welcome.htm
Phone: (954) 765-4400, Press 8
Hillsborough County, Consumer Protection and Professional Responsibility Agency
http://www.hillsboroughcounty.org/consumerprotection/
Phone: (813) 903-3430
Manatee County, Citizens Action Center
http://www.mymanatee.org/home/government/county-administration/citizens-action-center.html
Phone: (941) 742-5800
Miami-Dade County, Consumer Services Department
http://www.miamidade.gov/business/consumer-protection.asp
Phone: (305) 375-3677
Palm Beach County, Consumer Affairs Division
http://www.co.palm-beach.fl.us/publicsafety/consumeraffairs/
Phone: West Palm Beach Area: (561) 712-6600
Boca/ Delray/Glades: Toll Free 1-888-852-7362
Updated August 23, 2012