If you suspect that a food is contaminated or has made you or someone that you know sick, follow these guidelines to report it. Routine regulation and inspection of restaurants and grocery/convenience stores is conducted by the Department of Business and Professional Regulation and the Department of Agriculture and Consumer Services respectively. The Department of Health is responsible for investigation and control of food-borne illness outbreaks associated with all food establishments.
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To Report a Problem with...
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Do This
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Illness or Food Poisoning
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If you think you have food poisoning or an allergic reaction to food, consult your physician, or seek medical treatment as appropriate. If it is an emergency, call 911.
Phone your local county health department.
or
File an Online Food and Waterborne Illness Complaint.
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Unsafe or unsanitary conditions
in a restaurant, caterer, or mobile food unit
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Phone the Florida Department of Business and Professional Regulation
at (850) 487-1395.
or
Visit Florida Department of Business and Professional Regulation to report online.
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Unsafe or unsanitary conditions
in a grocery store, convenience store, bakery, or food processor
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Phone the Florida Department of Agriculture and Consumer Services
at (850) 245-5520.
or
Visit Florida Department of Agriculture and Consumer Services to report online.
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Unsafe or unsanitary conditions
in a school, assisted living facility, correctional facility, civic and fraternal organization, bar not serving food, or movie theatre
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Phone your local county health department.
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Unsafe or unsanitary conditions
in a childcare facility
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Contact the child care licensing office in your area.
Find your area child care licensing office by selecting your county.
Contact the Florida Abuse Hotline at 1-800-96ABUSE (800-962-2873) if you suspect abuse or neglect.
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Unsafe or unsanitary conditions
in a hospital or nursing home
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Phone the Florida Agency for Health Care Administration at (888) 419-3456.
Press Option Number 1.
or
Contact the local field office in your area.
Find your area office by selecting your county.
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Food product complaints
except Meat, Poultry or Egg Products.
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Phone the FDA Main Emergency Number at
(301) 443-1240.
or
Phone the Consumer Complaint Coordinator for your state or area.
For details, see Questions and Answers: Problem Reporting (FDA).
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Food product complaints
Meat, Poultry, or Egg Products
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Phone the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline
(1-888-674-6854).
For details, see Problems with Food Products (USDA).
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Pet Food
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Phone the Consumer Complaint Coordinator for your state or area.
For details, see How to Report a Pet Food Complaint (FDA).
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