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ULA. Unlicensed Activity - Learn More CSU. Consumer Services - Learn more about how to file a complaint ISU. Investigative Services - Learn more about how a complaint is investigated PSU. Prosecution Services - Learn more about what happens after the investigation is complete CMU. Compliance Management - For Licensees: Learn more about how to comply with final orders Complaint Process. Information about the three phases of the complaint process.
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File a Complaint
1. Click on the appropriate complaint form button.
2. Review complaint form instructions on the first page of the complaint form.
3. Fill out all sections of the form and print.
4. Sign complaint form and attach the requested information.
5. Mail complaint form and attachments to:
Mailing Address:
Department of Health
Consumer Services Unit
4052 Bald Cypress Way
Bin C75, Tallahassee, FL 
32399-3275
PHONE:
850-248-4339
FAX:
850-488-0796
Note:Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
MISSION: To protect and promote the health of all residents and visitors in the state through organized state
  and community efforts, including cooperative agreements with counties.
VISION: A healthier future for the people of Florida.
PURPOSE: To protect the public through health care licensure, enforcement and information.
FOCUS: To be the nation's leader in quality health care regulation.
VALUES: Integrity, Commitment, Respect, Excellence, Accountability, Teamwork, & Empowerment.