Nuisance Complaints - DeSoto County Health Department

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Nuisance Complaints

All complaints that the DeSoto County Health Department (DCHD) receive are recorded and individually investigated. When the complaint involves a sanitary nuisance or a potential health hazard to the public, follow-up action is carried out by our team of specialists. In the event that the complaint does not come under the jurisdiction of this department, it is referred to the responsible authority or agency. Below is a list of common agencies that we collaborate with:

Restaurants (Including Fast Food Establishments)

• Food Borne Illness
Contact DBPR (Division of Business & Professional Regulation) Hotels & Restaurants Section
(850) 487-1395 or visit http://www.myfloridalicense.com/dbpr/consumers.html
OR
Contact the Environmental Health Division or Disease Control & Prevention at (863) 993-4601.

• Unsafe or Unsanitary Conditions
Contact DBPR (Division of Business & Professional Regulation) Hotels & Restaurants Section (850) 487-1395 or visit www.myfloridalicense.com/dbpr/consumers.html

Grocery Stores

• Food Safety, Expired or Spoiled Foods & Food Borne Illness
Contact Florida Department of Agriculture and Consumer Services
(800) Help-FLA or visit http://www.800helpfla.com/complnt.html
OR
Contact DCHD—Environmental Health Division at (863) 993-4601
• Recall Information
Visit the FDA website at http://www.fda.gov/opacom/7alerts.html
• Refund Information
Contact the Manager at your local grocery store

Food Vendors

• Caterers, Country Clubs & Mobile Food Units (Hot Dog Carts/Mobile Units at Flea Markets, Events & Festivals)
Contact Division of Business & Professional Regulation at (850) 487-1395 or visit: http://www.myfloridalicense.com/dbpr/consumers.html

• Bakeries, Candy Stores, Pre-Packaged Foods & Produce Markets
Contact Department of Agriculture & Consumer Services 1-(800) Help-FLA

• Food or Waterborne Illnesses Associated with Private Parties
Contact DCHD—Environmental Health at (863) 993-4601

Childcare Centers

• Abuse or Neglect, Health & Safety Concerns, Questionable Policies or Procedures, Unlicensed Activity or Unethical Business Practices
Contact the Department of Children and Families at (239) 338-1341.

• Outbreaks of Infectious Diseases
Contact DCHD Disease Control and Prevention at (863) 993-4601 extension 106

• Food Safety or Food Borne Illness
Contact DCHD at (863) 993-4601

Nursing Homes and Assisted Living Facilities

• Abuse of the elderly
Call 1-800-96-ABUSE

• Health & Safety Concerns, Questionable Policies or Procedures & Unlicensed Activity
Contact the Agency for Health Care Administration at (888) 419-3456 or visit http://ahca.myflorida.com/Contact/call_center.shtml

• Outbreaks of Infectious Diseases
Contact the DeSoto County Health Department—Disease Control & Prevention Program at (863) 993-4601 extension 106.

• Food Safety or Food Borne Illness
Contact the DeSoto County Health Department—Environmental Health Division at (863) 993-4601

Schools

• Health & Safety Concerns
Contact the school health nurse or administration. For a listing of schools visit http://www.desotoschools.com

• Abuse or Neglect
Call 1-800-96-ABUSE or visit http://www.dcf.state.fl.us/abuse/report/

• Outbreaks of Infectious Diseases
Contact the DeSoto County Health Department at (863) 993-4601 extension 106

• Food Safety or Food Borne Illness
Contact Environmental Health at (863) 993-4601

Hospitals

• Health & Safety Concerns, Substandard Care, Medical Errors, Questionable Policy & Procedures, & Unlicensed Activity
Contact the Agency for Health Care Administration at (888) 419-3456

• Outbreaks of Infectious Diseases
Contact the hospital’s Infection Control Practitioner
OR
Contact the DeSoto County Health Department at (863) 993-4601 extension (106)

• Food Safety or Food Bourne Illness
Contact Environmental Health at (863) 993-4601

Hair & Nail Salons, Barbers

• Unlicensed Activity, Unsafe or Unsanitary Conditions
Contact the Division of Business & Professional Regulation—Cosmetology Division
(850) 487-1395 or visit http://www.myfloridalicense.com/dbpr/consumers.html

Hotels, Motels & Inns

• Unsafe or Unsanitary Conditions, Pets or Vermin Control & Unethical Business Practices
Contact the Division of Business & Professional Regulation—Hotels & Restaurants Divisions at (850) 487-1395 or visit http://www.myfloridalicense.com/dbpr/consumers.html

Poison Control

• Emergencies
Call 911
• Accidental Ingestion of Household Products, Drug Interactions & Accidental Overdose
Contact the Florida Poison Information Center Network at 1-800-822-1222 or visit http://www.fpicn.org

Bird Deaths & Associated Diseases

• Surveillance of Bird Deaths in Monitoring for Diseases (Avian Flu & West Nile Virus), Reporting Dead Birds
Contact the Florida Fish & Wildlife Conservation Commission at http://myfwc.com/bird/

• General Questions regarding Avian Influenza
Contact the DeSoto County Health Department—Disease Control & Prevention at (863) 993-4601 extension 106

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This page was updated on 28-Apr-10.