a healthy work environment"
The way employees feel about their work environment is
important, and can impact performance in many
ways -- from overall productivity to customer satisfaction, and the
recruit and retain a
well-qualified workforce. Since 1999, the Department of Health (DOH)
has measured the satisfaction of its employees to provide the data needed to
improve the work environment.
Section 23.30 FS, 10
Essential Public Health Services and
National Voluntary Public Health
improving employee satisfaction include:
Increased employee productivity;
Increased quality of products & services;
Increased customer satisfaction;
Decreased employee turnover (staff leaving voluntarily);
Decreased customer complaints.
began conducting surveys of its employees in 1999. Subsequent surveys
were completed in 2002, 2003 (10% sample survey), 2004, 2006 and 2008.
Biannual administration allows DOH to establish on-going trend data.
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This page was last modified on: 11/9/2010 03:19:42