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Performance News
Performance News is a quarterly
publication produced by the Office of Performance Improvement, designed
to share performance-related information throughout the Department of
Health.
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Welcome to the
Fall 2009
edition
of
Performance News!
In this edition, read the latest on the Department's efforts toward
Voluntary National Public Health Accreditation, as well as the update
on development of the department's Customer Satisfaction tools. We are
also bringing you more "news you can use," with ways to improve
listening skills, increase creativity and improve working
relationships with colleagues. October 5-11, 2009 is National Customer
Service Week - for more details, read on. On page four,
it's that time of year - let's talk turkey. Finally, don't forget to
review our checklist to reignite your own motivational spark. Enjoy!
Shannon B. Lease, M.S. CPM
Director, Office of Performance Improvement
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| Archived Issues |
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May 2009
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DOH Customer
Satisfaction Pilot
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Accreditation - The Latest and Greatest!
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Coming Soon
to an Office Near You: Scheduling Your Review & Analysis Discussion
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Employee
Satisfaction: What's New & What's Next?
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Quality
Quotes
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Spring
Cleaning - Without All The Chemicals
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Resource
Spotlight: Trak-It: The Department's Learning Management System
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March 2009
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DOH Customer
Satisfaction Process Pilot Underway!
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Why Choose
Voluntary National Public Health Accreditation?
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8 Customer
Service Tips With Big Impact
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Employee
Satisfaction: Looking At Our Climate
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CHD and
Central Office Processes: On the Move!
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There's No
Time Like the Present to GO GREEN!
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Resource
Spotlight: Online Journals
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January 2009
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Customer
Satisfaction: A Process On The Move
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Central
Office Performance Improvement Process - It's Just Around the Corner!
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Employee
Satisfaction Rewind
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National
Accreditation Update
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CHD
Performance Improvement Process Training - Available Now On A Computer
Near You!
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PI Tip of
The Month - Model Your Teamwork After a Flock of Geese
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Binx the Cat
- Keep Those Resolutions All Year Long
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Resource
Spotlight: Training Resource Library
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October 2008
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Welcome
to PI News!
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2008
DOH Employee Satisfaction Survey: The Results Are In
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National Accreditation - What's the Word?
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Central
Office Performance Improvement Process: Coming Soon To A Program Near You!
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CHD PI
Process: 2009 Orientation Planning Underway
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Halloween Safety Tips
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Resource Spotlight: Distance Learning Satellite Network
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Have a question? Need help getting started?
Staff in the Office of Performance Improvement is available to help you!
Contact us to
request Technical Assistance (TA).*Legal notice: Under
Florida law, e-mail addresses are public records. If you do not want
your e-mail address released in response to a public records request, do
not send electronic mail to this entity. Instead, contact this office by
phone or in writing. |
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This page was last modified on: 01/30/2010 08:36:02
