Administrative Complaint
A document charging a licensee with a violation
Agency Clerk
Office that receives and files official documents for the Department of Health
AHCA
Agency for Health Care Administration
Allegations
Accusations made against a licensee, person or facility
Appeal
A legal proceeding to a District Court of Appeals
Appellate Court
District Court of Appeals
Applicants
Persons or facilities applying for a healthcare license with the Department of Health
Boards
A statutorily created group of healthcare practitioners and consumers who regulate healthcare professions.
Case
A complaint opened by the Consumer Services Unit for investigation.
Citation
A document that resolves minor offenses.
Closing Order
A document closing a case.
CE
Continuing Education
CEU
Continuing Education Unit
CME
Continuing Medical Education
CMU
Compliance Management Unit
Continuing Education
Courses required by Board Order or statute.
Costs
Expenses related to the investigation and prosecution of a case
Conditions
A requirement imposed on licensees in an Order issued by the Department or Board.
Community Service
A requirement imposed by Order of the Department or Board, in which a licensee provides free services for the benefit of the public or community.
Councils
A statutorily created group of healthcare practitioners and consumers who regulate healthcare professions.
Complainant
Person(s) who files a complaint with the Consumer Services Unit.
Complaint
Accusations against a person or facility.
Confidential Information
Protected information that cannot be released to the public.
Consent/Stipulation Agreement
An agreement presented before the board or department for resolution.
Department
Department of Health
Division
Medical Quality Assurance
Disciplinary Action
Penalties imposed by Board or Department.
Disciplinary History
Past disciplinary actions.
Dispensing Practitioner
A practitioner who is authorized to fill prescriptions from the office.
Emergency Order
Immediate action taken to protect the health, safety and welfare of the public.
ERO
Emergency Restriction Order (Emergency Order restricting a license.)
ESO
Emergency Suspension Order (Emergency Order suspending a license.)
Evidence
Information that is provided in the form of speech, records, written or oral statements, letters, documents, oral or written testimony, physical material or artifacts, etc. which is offered to prove the truth of the matter asserted (i.e. medical records).
Expert Review
Evaluation by a person with specialized knowledge. Information, items or data collected or provided
Final Action
A conclusion of the case.
Final Order
A document stating the outcome of the case.
Fine
A monetary penalty imposed by Final Order of the Board or Department.
Hearings
A legal proceeding.
Impairment
Being unable to practice with reasonable skill and safety due to illness or use of alcohol, drugs, narcotics, chemicals, or any other type of material or as a result of any mental or physical condition.
Inspections
Checking an establishment for licensure and compliance as required by law.
Investigative Report
A document containing facts, evidence and witness statements.
Investigations
The process of collecting facts, evidence and witness statements.
ISU
Investigative Services Unit
Licensee Any person or establishment issued a permit, registration, certificate, or license, including a provisional license, by MQA.
Medical Records
Confidential healthcare records.
Monitor
A person approved by a Board to supervise and/or review a licensees practice as a condition of a Final Order.
MQA
Division of Medical Quality Assurance
Notice of Non-Compliance
A document requiring corrective action.
PCP
Probable Cause Panel
Practice Act
Statute regulating a specific profession.
Profession
An activity, occupation or vocation regulated by MQA.
Stipulation/Consent Order
An agreement presented before the board or department for resolution.
Subpoenas
A legal document requiring the submission of medical records, information, items or data.
Subject
A person against whom a complaint is filed.
ULA
Unlicensed Activity Office
Unlicensed Activity
The practice of a health care profession without a valid, active license.
Violation
A failure to comply with statutes or rules.
Voluntary Relinquishment
Licensee agrees to give up the healthcare license issued to them by MQA.
| MISSION: | To protect, promote & improve the health of all people in Florida through integrated state, county, & community efforts. |
| VISION: | To be the Healthiest State in the Nation |
| PURPOSE: | To protect the public and make Florida the healthiest state in the nation through health care licensure, enforcement, and information. |
| FOCUS: | To be the nation's leader in quality health care regulation. |
| VALUES: | I CARE (Innovation, Collaboration, Accountability, Responsiveness, Excellence) |
