Note: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
| Q: | How can I find out if a person is licensed? |
| A: | You can verify licensure status online through our Health Professionals License Lookup. A search can be performed by last name, business name, profession, county or license number. |
| Q: | I witnessed an unlicensed person performing activities that require a license. How do I report this activity? |
| A: | You can report suspected unlicensed health care practice by calling 1-877-HALT-ULA (1-877-425-8852), emailing the Department at HALTULA@doh.state.fl.us or by mailing a completed Consumer Services Unit. |
| Q: | Where can I obtain a Uniform Complaint Form? |
| A: | A copy of the Uniform Complaint Form is available online or you may contact the Unlicensed Activity Office by calling 1-877-HALT-ULA (1-877-425-8852) or by contacting the Consumer Services Unit. |
| Q: | Can I file an anonymous complaint? |
| A: | Yes. Section 456.073, Florida Statutes, allows the Department to investigate an anonymous complaint if the complaint is in writing and is a possible violation of the law. The statute further requires that the Department investigate an anonymous complaint if the alleged violation of law and/or rule is substantial and the Department has reason to believe, after a preliminary inquiry, that the alleged violation in the complaint is true. It is important when filing anonymous complaints to provide detailed information and documentation. |
| Q: | What will happen to my complaint after I submit it? |
| A: | If it is determined that your complaint is a possible violation of Florida Law, it will be investigated. If a violation is confirmed, Section 456.065, Florida Statutes, states that the department may issue a cease and desist notice, impose an administrative penalty not to exceed $5,000 per incident, seek the imposition of a civil penalty through the circuit court and impose criminal charges as stated in the individual health care practice acts. |
| Q: | Will I be notified throughout the complaint process? |
| A: | Yes. You will be notified in writing of the status of your complaint throughout the process. Please be sure your address is current. |
| MISSION: | To protect, promote & improve the health of all people in Florida through integrated state, county, & community efforts. |
| VISION: | To be the Healthiest State in the Nation |
| PURPOSE: | To protect the public and make Florida the healthiest state in the nation through health care licensure, enforcement, and information. |
| FOCUS: | To be the nation's leader in quality health care regulation. |
| VALUES: | I CARE (Innovation, Collaboration, Accountability, Responsiveness, Excellence) |
