Performance Area: Community and Customer Relationships

• Sub Area: 1. Demonstrates use of an effective community health improvement planning process

Agency Performance Targets

• Target 1.1 Utilizes a systematic process for community health improvement planning

Key Performance Indicators

• 1A. Implements a community health assessment process that includes:
• 1A1. Identification of community themes (issues) and strengths
• 1A2. Assessment of the local public health system
• 1A3. Assessment of community health status resulting in the development of a community health profile document
• 1A4. Identification of potential forces of change (threats and opportunities)
• 1B. Organizes effective partnerships including diverse membership, a vision, and evidence of processes such as member lists, a charter, meeting schedules, meeting minutes, etc.
• 1C. Produces action plans including the identification of strategic issues, goals and strategies, and a continuous action cycle with evaluation components
• 1D. Demonstrates linkage of strategic plan with community health improvement planning